Privacy Policy

PowerPro Washing

At PowerPro Washing (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services, website, or social media platforms.

1. What Information We Collect

We may collect the following personal information from you:

• Full name
• Phone number
• Email address
• Property address
• Details about your cleaning job (e.g. type of service, surfaces, photos)
• Any other information you provide via phone, website, social media, email, or in person

2. How We Collect Your Information

We collect information when you:

• Request a quote or contact us through our website or social media
• Call, email, or message us directly
• Book a service with us
• Provide feedback or reviews
• Use our social media pages (e.g. Facebook, Instagram)

3. Why We Collect Your Information

We collect and use your information to:

• Provide and deliver our waterblasting/exterior cleaning services
• Send quotes, invoices, and service confirmations
• Respond to your enquiries and provide customer support
• Improve our services and communication
• Send occasional updates or promotions (you can opt out anytime)
• Comply with legal and regulatory obligations

4. Who We Share Your Information With

We do not sell or rent your personal information. We may share it with:

• Trusted service providers (e.g. accounting software, booking tools, marketing platforms)
• Our staff or contractors (for scheduling or service delivery)
• Legal or regulatory authorities, if required by law

5. How We Store and Protect Your Information

Your information is stored securely in password-protected systems or secure files. We take reasonable steps to protect your data from loss, unauthorised access, or misuse.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to any inaccurate or outdated information
• Ask us to delete your information (unless we’re required to keep it for legal reasons)

To make a request, please contact us using the details below.

7. Cookies and Analytics

If you use our website, we may collect non-personal data using cookies and analytics tools to help us understand website traffic and improve your experience. You can choose to disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

PowerPro Washing Limited
Email: info@powerprowashing.co.nz
Phone: +64 22 194 0166
Location: Seatoun, Wellington, NZ